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Solution Engineer (Jr.)

  • On-site
    • Ghent, Oost-Vlaanderen, Belgium
  • Solution Engineering

Job description

Tekst is on the lookout for a Solution Engineer. At Tekst, our mission is to make AI work for the enterprise. As a Solution Engineer, you'll collaborate closely with customers and internal teams to support product evaluations, implementations, and ongoing success of our AI-powered automation platform. This is an excellent opportunity for someone early in their career to grow their skills and make a meaningful impact in the AI space.

What will you be doing?

As part of the Solutions Engineering team, you will support customer success through technical excellence:

  • Serve as a technical point of contact for customers during product onboarding and implementation

  • Customize and deliver product demonstrations tailored to customer needs

  • Assist customers in configuring and optimizing the Tekst platform for their use cases

  • Contribute to creating and maintaining technical documentation, training materials, and customer resources

  • Collaborate with Sales and Customer Success teams to ensure seamless communication and support for our customers

  • Relay customer feedback to Product and Engineering to inform ongoing development

What's in it for you?

  • Attractive compensation and benefits

  • Learning and development opportunities with mentorship from senior solution engineers

  • Fun team-building, social and sports activities

  • Being surrounded by an all-star team with a unicorn dream

Job requirements

What skills and experience do you need?

  • 1-2 years of experience in a solution engineering, technical consulting, or related role

  • Excellent written and verbal communication skills in English.

  • A customer-centric mindset with the ability to build strong relationships

  • Basic understanding of SaaS platforms and technical problem-solving skills

  • A desire to learn and grow, with a willingness to tackle new challenges

  • Enthusiasm for AI and enterprise software solutions

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